Frequently asked questions
We've grouped the questions that come up most in first meetings. If yours isn't here, write to us and we'll add it.
General
What exactly does Devana do?
We work across four headings of the investment process: state incentives and grants, business development, project management and brand structuring. Most clients arrive with an incentive application and stay on for the rest.
Which cities do you work in?
Applications run through central systems, so we can work anywhere in Turkey. For projects that need site follow up, we come to the investment site.
Do you work with foreign investors?
Yes. We can run the process in English, from company formation through to the incentive application. The portal is bilingual too.
The application process
How does it start?
Fill in the form or call us. In the first meeting we go through the site, the sector, the amount and the employment plan, then send you the eligibility summary in writing.
Which documents do I need to prepare?
The list depends on the programme. The common ones are the tax certificate, signature circular, financial statements, capacity report and machinery proformas. We give you the full list in one go after the first meeting.
What happens if my application is rejected?
We obtain the reason from the authority in writing. If it is a fixable gap, we reapply. If it is a structural mismatch, we move to an alternative programme.
Do you stay involved after the certificate is issued?
Yes. The period after the certificate matters as much as the application: revisions, extensions, expenditure compliance and the completion visa all happen then.
Fees
How do you charge?
A fixed consulting fee based on the scope of the file, and for some programmes an additional component tied to the outcome. Both are written into the agreement.
Is the first meeting chargeable?
No. There is no fee for the first meeting or the eligibility summary.
Do you refund the fee if the application fails?
The outcome linked component simply doesn't arise. The fixed fee covers work already done and follows the terms in the agreement, which we set out up front.
Portal and data
How do I get a portal account?
We open it once the agreement is signed. Your sign in details arrive by email and you change the password on first use.
Are my documents safe?
Documents uploaded to the portal are visible only to users from your company and the consultants working on the file. Access is logged.
How long is my data kept?
For the retention periods set by the legislation. The detail is in the privacy notice.
If your question isn't answered here
Write to us and we'll answer the same day. If a question comes up often, it ends up on this page.